Terms & Conditions

Terms & Conditions

1. GENERAL A contract (“Contract”) will only come into being upon acceptance by PRINTAPLY of the customer’s order and the following conditions, and where applicable the terms and conditions of a hire and the maintenance agreement terms and conditions shall be deemed to be incorporated therein. Should there be any conflict between these conditions of sale and supply and the other terms and conditions referred to then these conditions of sale and supply shall prevail. This Agreement supersedes all previous agreements and understandings between PRINTAPLY and the Customer in respect thereto and may not be modified in any way except by an instrument in writing signed by the duly authorised representatives of PRINTAPLY and the Customer. All terms and conditions appearing to or referred to in the Customer’s order or otherwise stipulated by the Customer are not accepted and shall have no effect. By its acceptance, whether expressed or implied, of these terms and conditions the Customer acknowledges that in entering into this Agreement he does not do so on the basis of and does not rely on any representation, warranty, statement, agreement or undertaking of any nature whatsoever other than as expressly provided herein and to the extent that the Customer has been the Customer unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.

2. PRICES Where goods are sold by reference to PRINTAPLY’s published price list the price payable for the goods shall be the ruling price as published in the price list current at the date of acceptance of the order for the goods, otherwise prices shall be charged on the basis of PRINTAPLY’s quotation to the customer.

3. WARRANTY Where machines are returned under warranty, they will be repaired or replaced in accordance with the manufacturer’s conditions. PRINTAPLY shall exercise its sole discretion in deciding whether to repair or replace the item returned under Warranty. Warranty DOES NOT INCLUDE routine service work or repairs necessitated by misuse.  For Cellcoat equipment see separate global warranty policy.

4. DELIVERY CHARGES UK Delivery charges will apply as displayed in our current brochure. The goods shall be at the customer’s risk as from delivery.

5. RETURNED GOODS All goods are non-returnable, except for defects in manufacturing. All claims must be made within seven days of receipt of goods. No returns will be accepted without prior authorisation.

6. PAYMENT TERMS Invoices in respect of goods supplied are payable on presentation except for Customers with approved credit facilities, where payment should be received by the 28th day of the month following the month of invoice. All payments shall be made without deduction or set off. PRINTAPLY reserves the right in accordance with the provisions of the late payment of Commercial Debts (Interest) Act 1998 to charge interest on overdue accounts at the rate of 8% above the base rate of the Bank of England.

7. LIABILITY 7.1 Except in respect of death or personal injury caused by Printaply’s negligence, Printaply shall not be liable to the customer by reason of any breach of any implied warranty, condition or other term, or any duty of common law, or under the expressed terms of this Agreement, for any direct or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of Printaply, its employees or agents otherwise) which arise out of or in connection with performance under this Agreement except as expressly provided for herein. 7.2 Printaply shall not be liable for any loss or damage whatever due to failure by Printaply to deliver the goods or services (or any of them) promptly or at all. Not withstanding that Printaply may have delayed or failed to deliver the goods or services (or any of them) promptly the customer shall be bound to accept delivery and to pay for the goods in full provided that delivery shall be tended at any time within 10 days of the date agreed for delivery. 7.3 In any liability that Printaply may have to the customer shall be subject to a maximum sum of the sums payable by the customer to Printaply only in relation to this sale and supply agreement.

8. RETENTION OF TITLE 8.1 Notwithstanding that the risk in the goods shall pass to the Customer on delivery, title of goods (whether separate and identifiable or incorporated in or mixed with other goods) shall remain with PRINTAPLY until payment in full has been received by PRINTAPLY. 8.1.1 for those goods 8.1.2 for any other goods supplied by PRINTAPLY; 8.1.3 of any other monies due from the customer to PRINTAPLY on any account. 8.2 Until title to the goods passes to the Customer under clause 8.1 the Customer shall keep the goods separately and readily identifiable as the property at PRINTAPLY. 8.3 Any resale by the Customer of goods in which title has not passed to the Customer shall (as between PRINTAPLY and the Customer only) be made by the Customer as agent for PRINTAPLY. 8.4 Goods shall be deemed sold or used in the order delivered to the customer. 8.5 At any time before title to the goods passes to the Customer (whether or not any payment to PRINTAPLY is then overdue or the Customer is otherwise in breach of any obligations to PRINTAPLY), PRINTAPLY may (without prejudice to any other of its rights); 8.5.1 retake possession of all or any part of the goods and enter any premises for that purpose (or authorise others to do so) which the Customer hereby authorises; 8.5.2 require the Customer to deliver up to Printaply of all or any part of the goods. 8.6 PRINTAPLY may at any time appropriate sums received from the Customer as it thinks fit notwithstanding any purported appropriation by the Customer. 8.7 Each clause and sub-clause of this clause 8 is separate, severable and distinct and, accordingly in the event of any of them being for any reason whatever unenforcable according to its terms the other shall remain in full force and effect.

9. SERVICES REPAIRS AND PRINT FINISHING Where the Customer’s order comprises the supply of services repairs or print finishing the following conditions 10 to 13 shall apply together with such of the foregoing conditions as are capable of applying to such an order.

10. LIABILITY Every reasonable effort will be made to complete the service repair or print finishing in a reasonable time but the company shall be under no liability to the Customer whatever nature including without limitation loss of profit occasioned by any delay in performance of the service repair or print finishing arising out of any cause whatsoever.

11. COLLECTION The Customer will.collect the goods from the Company’s premises within seven days of notification that the goods are ready for collection failing which a daily storage charge may be levied.

12. PAYMENT The Customer shall pay for the service repair or print finishing on collection of the goods unless a credit account with the Company has been approved, in which case the credit terms in clause 6 above shall apply. Payment shall be in a form acceptable to the Company. Whilst in its possession the Company shall have a lien over the goods as a security for its charges.

13. PARTS Each part supplied as part of the service or repair carried out will remain the legal and beneficial property of the Company until full payment of all amounts owing to the Company by the Customer on any account has been made and condition 4 shall apply to such parts.

14. VAT All prices are subject to VAT which will be charged at the rate ruling at the date of sale.

15. FORBEARANCE Any forbearance, indulgence or relaxation on the part of PRINTAPLY shown or granted to the Customer on any particular occasion in respect of any of the provisions of the Contract shall apply on that occasion only and shall not otherwise affect, diminish, restrict or prejudice the rights or powers of PRINTAPLY under the Contract or operate as or be deemed to be a waiver of any breach by the Customer of the terms and conditions of the Contract.

16. APPLICABLE LAW The contract (and any proceedings whereby one party might be entitled to join the other third party) shall in all respects be governed by and constructed in accordance with English Law and the parties hereby submit to the exclusive jurisdiction of the English Courts.

17. All conditions, warranties or other items implied by statue to common law are hereby excluded to the fullest extent permitted by law.

18. Should any term in this contract be held to be invalid, such invalidation will not affect the validity of the remaining terms.

19. For the avoidance of doubt, nothing in this Agreement shall confer on any third party any benefit or the right to enforce any term.

 

Cellcoat Warranty Policy

Limited Warranty

Printaply Ltd. warrants upon the terms and subject to the limitations set out herein that each new and unused item of Cellcoat branded equipment (being a product) is of good workmanship and is free from mechanical defects (the “Warranty”). Subject to the terms and limitations set out herein, Printaply Ltd. will replace or repair (entirely at our discretion) any Product which is found to not be of good workmanship or to have mechanical defects.

NO AUTHORISED PRINTAPLY DISTRIBUTOR HAS AUTHORITY TO MAKE ANY REPRESENTATION OR PROMISE ON BEHALF OF PRINTAPLY, OR TO ALTER OR MODIFY THE TERMS OR LIMITATIONS OF THIS WARRANTY IN ANY WAY.

This Warranty is conditional on a Warranty Registration Card, in the form attached, (the “Warranty Registration Card”) being completed, signed and returned to Printaply by the original purchaser within 14 days of the delivery of the Product to the original purchaser from Printaply or an authorized Printaply Distributor (the “Purchaser”). Failure to provide the Warranty Registration Card will invalidate the Warranty.

The product is warranted for a period of one year from the date of purchase by the Purchaser (the “Warranty Period”), against defects in materials or workmanship under normal use in service, subject to the limitations that are detailed below.

The Warranty Period begins on the date of purchase of the Product by the Purchaser. The bene t of this Warranty shall be exclusively for the Purchaser and does not and shall not in any way be relied upon by any third parties. Printaply excludes any and all liabilities it may have or be deemed to have in respect of any third parties howsoever arising.

This Warranty applies only to the structure of the product. This Warranty does not apply to any: ancillary items associated with the Product (each being an “Ancillary Product”), the warranty for which will be provided by the relevant OEM manufacturers warranty as provided with such Ancillary Products. Furthermore and without limitation to the foregoing, this Warranty does not apply to: any uids; rollers; fuses;

heat elements and/or any other consumable item or normal wearing items (each being a “Consumable Product”) unless it can be demonstrated that any such Consumable Product was defective prior to any use, in which case such Consumable Product will be subject to the terms of this Warranty.

Cellcoat Global Warranty

The Warranty does not cover and Printaply shall in no way be liable for any faults arising from or damage caused by:

  • improper or incorrect installation of a Product including, without limitation, the Product being installed and/or operated otherwise than in accordance with any instructions provided by Printaply with the Product;

  • any misuse of the Product (including use of the Product after any damage or defect has been or should have been identi ed by a Purchaser), user negligence (whether or not intentional) and/or any accident causing damage to the Product howsoever arising including, without limitation, the Product not being used under normal operating conditions for which is it designed;
  • lack of proper maintenance of the Product including, without limitation, lack of lubrication, protection and/or maintenance under the supervision of suitably quali ed persons;
  • any alterations or repairs made to the Product by anyone, including Authorized Printaply Distributors and/or Printaply personnel;

Unless otherwise authorised by Printaply, Printaply reserves the right to determine if any Printaply part(s) is defective and to repair such part(s) as it elects. This Warranty covers shipping costs of the defective parts.

Any replacement and exchange parts provided by Printaply or repairs undertaken by Printaply to a Product will be warranted for the remainder of the original warranty, or for a period of ninety (90) days, whichever is the greater.

Limitation of Liability

NEITHER PRINTAPLY, NOR ANY COMPANY AFFILIATED WITH IT, MAKES ANY WARRANTIES, REPRESENTATIONS OR PROMISES AS TO THE PERFORMANCE OR QUALITY OTHER THAN AS SET OUT HEREIN. NEITHER PRINTAPLY, NOR ANY COMPANY AFFILIATED WITH IT, SHALL NOT BE LIABLE WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR RESTITUTION, OR FOR BREACH OF STATUTORY DUTY OR MISREPRESENTATION, OR OTHERWISE, FOR ANY LOSS OF PROFIT; LOSS OF GOODWILL; LOSS OF BUSINESS; LOSS OF BUSINESS OPPORTUNITY; LOSS OF ANTICIPATED SAVING; LOSS OR CORRUPTION OF DATA OR INFORMATION; AND/OR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGE SUFFERED BY THE PURCHASER. THE LIABILITY OF PRINTAPLY TO THE PURCHASER FOR DAMAGES ARISING OUT OF THE MANUFACTURE, SALE, DELIVERY, USE, OR RESALE OF THE PRODUCT SHALL BE LIMITED TO AND SHALL NOT EXCEED THE COST OF REPAIR OR REPLACEMENT OF DEFECTIVE PARTS. THIS WARRANTY DOES NOT AFFECT ANY PURCHASER’S STATUTORY RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION IN FORCE, NOR THE PURCHASER’S RIGHTS AGAINST THE RETAILER ARISING FROM THE SALES/PURCHASE CONTRACT. IN THE ABSENCE OF APPLICABLE NATIONAL LEGISLATION, THIS WARRANTY WILL BE THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY. NOTHING IN THIS WARRANTY SHALL LIMIT OR EXCLUDE THE LIABILITY OF PRINTAPLY FOR DEATH OR PERSONAL INJURY RESULTING FROM NEGLIGENCE IN RESPECT OF THE PRODUCT; OR FRAUD OR FRAUDULENT MISREPRESENTATION.

Warranty Claim Procedures

ALL CLAIMS MUST BE MADE WITHIN THIRTY (30) DAYS FROM THE DATE ON WHICH THE PURCHASER BECOMES AWARE OR SHOULD HAVE BECOME AWARE OF ANY DAMAGE OR DEFECT WITH THE PRODUCT.

Warranty claims by the user should be made directly to the authorized Printaply Distributor from whom the Product was purchased, unless otherwise authorized by Printaply in writing.

To obtain warranty service, the Purchaser should return any defective Products to Printaply or the authorized Printaply Distributor during the Warranty Period. Repair or replacement of parts shall be performed by Printaply or the relevant authorized Printaply Distributor only after the Product has been inspected by Printaply and Printaply has determined that the Warranty applies.

Before Products are returned to Printaply or an authorized Printaply Distributor, written authorisation from Printaply to do so must be received. Any parts will be tested at Printaply (unless other arrangements have been made with an authorized Printaply Distributor) to validate any claim under this Warranty.

ANY CLAIMS MADE WITHOUT PROPER DOCUMENTATION WILL AUTOMATICALLY BE DENIED AND THE COSTS OF RETURNING THE PARTS AND/OR PRODUCT WILL BE CHARGED TO THE PURCHASER WITH NO FURTHER ACTION TAKEN ON THE CLAIM. ANY PRODUCT RETURNED DISASSEMBLED AND/OR WITH MISSING COMPONENTS WILL AUTOMATICALLY BE DENIED AND THE COSTS OF RETURNING THE PARTS AND/OR PRODUCT WILL BE CHARGED TO THE PURCHASER WITH NO FURTHER ACTION TAKEN ON THE CLAIM.

PRINTAPLY RESERVES THE RIGHT TO ALTER ANY PROGRAM OR DETAILS, PRODUCT DESIGN OR CONSTRUCTION, PRICES AND SPECIFICATIONS, WITHOUT NOTICE AND WITHOUT INCURRING ANY OBLIGATION.

Cellcoat Warranty

WARRANTY INFORMATION FOR AUTHORISED DISTRIBUTORS

• Diagnostic time is NOT included in warranty coverage.

• Email warranty inquiries to: sales@cellcoat.uk.com.  Email must include the following: Proof of Purchase, Serial Number, and photo of issue.

NO DISTRIBUTOR HAS AUTHORITY TO MAKE ANY REPRESENTATION OR PROMISE ON BEHALF OF PRINTAPLY, OR TO ALTER OR MODIFY THE TERMS OR LIMITATIONS OF THIS WARRANTY IN ANY WAY.

Warranty Requirements

  • Distributors are required to honour warranties. Please review the Printaply Warranty Procedures.

  • Wear and tear caused by normal use, damage caused by accident, abuse, faulty installation, misapplication, improper maintenance, violations of product manuals, warnings, misuse of operation instructions, or Acts of God are not warranted

  • Printaply will not be responsible for paint and nish deterioration from our product being stored improperly while it is in a Distributor’s inventory.

  • Use of parts other than genuine Cellcoat parts in repair or service of Cellcoat products will result in the voiding of the Printaply warranty.
  • Any unauthorised modifications will void the warranty.

Printaply Responsibilities

  • Warranty Cellcoat products as per the limited warranty.
  • Credit owner for defective part(s) returned to Printaply.
  • Standard freight costs incurred by the distributor in returning Products covered by the Warranty to Printaply and in sending out replacement part(s).

Purchaser Responsibility

  • Fill out and submit warranty card
  • Advise Printaply of warranty issue before taking steps to try and rectify issue.
  • Obtain written authorisation from Printaply before returning Products to Printaply or the distributor.
  • Properly maintain, operate, and/or store their Cellcoat product in accordance with the owner’s manual.

NOTE: PRINTAPLY RESERVES THE RIGHT TO ALTER ANY PROGRAM OR DETAILS, PRODUCT DESIGN OR CONSTRUCTION, PRICES AND SPECIFICATIONS, WITHOUT NOTICE AND WITHOUT INCURRING ANY OBLIGATION.